littleluxeliving (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.
This policy is designed to comply with the General Data Protection Regulation and the Kenyan Data Protection Act.
1. Information We Collect
We may collect and process the following categories of personal data:
a) Personal Information
- Full name
- Age
- Job title
- Contact details (email address, phone number)
b) Property Information
- Property address
- Apartment/unit number
- Developer or building name
- Property-related details relevant to service delivery
c) Payment Information
- Payment details necessary to process transactions (handled securely via third-party providers where applicable)
d) Technical and Usage Data
- Website usage data (e.g. pages visited, interaction data)
- Device and browser information
2. How We Use Your Information
We use your data for the following purposes, in accordance with applicable data protection laws:
a) Service Delivery
To provide our furnishing, launch, and property management services, including project coordination, communication, and fulfilment.
b) Communication
To respond to enquiries, schedule consultations, and provide updates related to your project.
c) Marketing
To share relevant updates, offerings, or insights where you have consented to receive such communications.
d) Improvement and Analytics
To analyse website usage and improve our services, systems, and user experience.
e) Legal and Regulatory Compliance
To comply with applicable laws and regulatory requirements in Kenya, including obligations under the Data Protection Act.
3. Legal Basis for Processing
In accordance with the General Data Protection Regulation and the Data Protection Act, we process personal data on the following bases:
- Contractual necessity – to deliver services you have requested
- Legitimate interests – to improve our services and operations
- Consent – for marketing communications where required
- Legal obligations – where we are required to comply with applicable laws in Kenya
4. Data Sharing
We do not sell your personal data.
We may share your data with:
- Trusted third-party service providers (e.g. payment processors, contractors, logistics partners)
- Professional advisors (e.g. legal, accounting) where necessary
- Regulatory or government authorities in Kenya where required by law
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
5. Data Storage and Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
Your data is stored securely and access is limited to authorised personnel only.
6. Data Retention
We retain personal data only for as long as necessary to:
- fulfil the purposes outlined in this policy
- comply with legal and regulatory requirements in Kenya
- resolve disputes and enforce agreements
7. Your Rights
Under the General Data Protection Regulation and the Data Protection Act, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
To exercise any of these rights, please contact us using the details below.
8. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and analyse site performance.
You can manage or disable cookies through your browser settings.
9. International Data Transfers
Where your data is transferred outside Kenya, including to the European Economic Area, we ensure appropriate safeguards are in place in accordance with the Data Protection Act and the General Data Protection Regulation.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: admin@littleluxeliving.com
Company: littleluxeliving